Select number of CeMap Advisors 1-9 10+ Select number of Advisors 1-9 10+ Are you part of a Network? Please select a Network Abacus Funding Access 4 Finance Limited Advance Mortgage Funding t/a Pink Home Loans Beneficial Mortgages (London) Limited Finance Advice Group Limited Financial Planning Options Limited H L Partnership Intrinsic Financial Planning Limited Julian Harris Mortgages Limited L & G Mortgage Club Mortgage Advice Bureau Limited Mortgage Force Limited Network Direct Limited New Leaf Distribution Limited Personal Touch Financial Services Limited Phoenix Financial Consultants Limited Primis Mortgage Network Stonebridge Mortgage Solutions Limited Tenet Connect Limited Tenet Connect Services Limited Tenet Lime Limited The On-Line Partnership Limited The Right Mortgage Limited Other Network Do you sell mortgages on an advised only basis? Do all appropriate staff hold or are working towards the required qualification? Do you have Training & Competency scheme in place to ensure that staff have the relevant skills and qualifications required by the FCA? Do you have a Compliance Monitoring strategy in place? Do you have a Complaints handling process? Have you had any systemic issues in the last 12 months? Do you have a Treating customer’s fairly policy? Are you subject to any regulatory action? Do you have controls in place to ensure that all marketing material is approved and signed off by an Approved Person or by your compliance team before publication? Do you have procedures in place to identify and deal with vulnerable borrowers or customers who may have a mental capacity limitation? Do you have procedures in place to prevent Financial Crime (Money laundering, fraud and Bribery)? Do you record all telephone conversations with customers/ prospective customers? Will you be submitting First Charges? Will you be submitting Second Charges?